Are you having issues with the CUE on your Cadillac? Have you tried resting it? How about hard resetting it? The video above provides a pretty good tutorial on how to perform a hard reset to get the functionality of the CUE back up and running again.
On the FreshCadillac site you’ll find various other links related to having a problem with their CUE. See them below:
Indeed I was able to reset by following your instructions. However, within an hour or so, the screen reverts to the frozen mode. Any suggestions?